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We’re Here to Help You Succeed


“There’s no such thing as an insignificant issue. If there’s something hindering your quality of life, we’ll help you sift through it.”

Nina Lauren

Payment Information


Here, you’ll find a clear breakdown of accepted payment methods, session fees, insurance coverage, and other relevant details. Transparency is important to us at Nina Lauren Psychotherapy. That’s why we aim to ensure transparency and ease in financial matters, allowing you to focus on improving your well-being and receiving the support you need.

Accepted Payment Methods

We accept payment via credit cards and direct bank transfers. We can accept payment via Zelle. Further details are provided during our new client intake process.

Session Fees

If not using insurance and paying out of pocket, depending on the therapist you work with, session fees range between $100 – $175/session.

Cancellation Policy

Our cancellation policy is based on 24 hours advance notice. Out of our desire to respect everyone’s time, this is strictly enforced. No exceptions.

No-Shows

In the event you’re a no-show for your scheduled therapy session, you’ll automatically be charged the cost of your session as determined by your out-of-pocket cost or if using insurance, your carrier reimbursement rate.

Less Than 24 hrs Notice

In the event we receive your cancellation notification with less than 24 hours advance notice, you’ll automatically be charged the cost of your session as determined by your out-of-pocket cost or if using insurance, your carrier reimbursement rate.

More than 24 hrs Notice

If your cancellation notification is received more than 24 hours before your scheduled therapy session, there is no additional cost to cancel your session. If you would rather reschedule your therapy session, please refer to our rescheduling policy FAQ for further details.

Insurance Coverage


In-Network Accepted Insurance Policies

The in-network insurance plans we accept are: Aetna, BCBS, Cigna.

The Importance of Knowing Your Own Benefits

We will run a free benefit check as part of your onboarding process prior to you beginning your treatment, but please know that results may be inaccurate as insurance companies may have the wrong information listed in their portal or they may even change your coverage, we never know 100% until we process your first claim. So to avoid surprise out-of-pocket costs, please also call the number on the back of your card and request your in-network outpatient mental health services benefits or click on your portal below.

Out-of-Network Insurance Policy Claims

Contrary to what many people assume, out-of-network coverage can be very affordable and financially comparable or even the same as your in-network cost. Often and after your deductible has been met, we see copays range between $25-$45/session. NLP will also take care of all the admin work and file the claims on your behalf. To quickly assess and approximate your out-of-network benefits, please refer to the calculator below and provide us with your findings in your initial outreach.

There is also the more confident and certain option of contacting your carrier directly using the number listed on the back of your insurance card. If you call to gather your OON benefits, please inquire about the following:

  • Is teletherapy covered?
  • Is there a copay?
  • Is there a deductible? If so, how much have I met?
  • What is the maximum allowed amount per session?
  • Is prior authorization required?
  • Your insurance company may ask for the following information about Nina Lauren Psychotherapy:
    • CPT Code: 90834
    • NPI: 1063971760
    • Location: New York, NY

Why Consider an Out-of-Network Therapist

Seeking an out-of-network therapist is worthwhile when looking for specialists to address specific mental health challenges beyond common issues like anxiety or depression. It expands the range of mental health professionals, increasing the likelihood of finding a therapist who truly understands and supports your goals.

Insurance companies often dictate the number of sessions covered and may require pre-authorization for ongoing treatment. By seeing an out-of-network therapist, you may have more flexibility in creating a treatment plan that is tailored to your specific needs and challenges.

Additionally, out-of-network therapists may offer more flexible appointment times or session lengths, allowing you to better accommodate your schedule and preferences.

Deductibles impact therapy costs before insurance coverage applies; in some cases, out-of-network therapy can be comparable or more affordable based on your potential reimbursement.

It’s important to consider these factors to make an informed decision that prioritizes the best possible path for your mental health journey.

Frequently Asked Questions


How many minutes is a therapy session at Nina Lauren Psychotherapy?

Sessions with Nina Lauren Psychotherapy therapists last for 45 minutes.

What is your cancellation policy?

Our cancellation policy is based on 24 hours advance notice. Out of our desire to respect everyone’s time, this is strictly enforced. No exceptions.

No-Shows

In the event you’re a no-show for your scheduled therapy session, you’ll automatically be charged the cost of your session as determined by your out-of-pocket cost or if using insurance, your carrier reimbursement rate.

Less Than 24 hrs Notice

In the event we receive your cancellation notification with less than 24 hours advance notice, you’ll automatically be charged the cost of your session as determined by your out-of-pocket cost or if using insurance, your carrier reimbursement rate.

More than 24 hrs Notice

If your cancellation notification is received more than 24 hours before your scheduled therapy session, there is no additional cost to cancel your session. If you would rather reschedule your therapy session, please refer to our rescheduling policy FAQ for further detail.

What is your rescheduling policy?

On days life throws curveballs or scheduling conflicts occur and you need to reschedule your therapy session, please let us know as soon as possible. We do allow rescheduling within the following parameters:

Less Than 24 hrs Notice

If your rescheduling request is received less than 24 hours ahead of your scheduled therapy session, whether or not a rescheduling is possible depends on your therapist’s availability.

More than 24 hrs Notice

If your rescheduling request is received more than 24 hours before your scheduled therapy session, there is no additional cost to reschedule your session.

How does privacy work with telehealth and my virtual therapy sessions?

We use doxy.me a HIPAA, GDPR, PHIPA/PIPEDA, and HITECH-verified third-party service to provide our secure and encrypted telehealth portal.

Do you offer in-person therapy appointments?

Currently, our focus is on providing virtual, telehealth therapy services to individuals and couples located in NYC and across New York. We do not have openings for in-person therapy sessions at this time.

I’m in New York but located outside of Brooklyn and NYC. Can you take me on as a client?

Yes. We’re licensed to accept clients who reside anywhere within the state of New York.

I’m outside of New York. Can you take me on as a virtual therapy client?

We are thrilled to announce that Nina Lauren Psychotherapy is expanding our teletherapy services to individuals in Arizona. However, due to licensing restrictions, we cannot provide therapy or mental health services to anyone residing outside of the states of New York or Arizona.